Rosemary Honey is a home-based bakery licensed in North Carolina, insured by Food Liability Insurance Program (FLIP), permitted by Charlotte Zoning Department and home inspected approved by the North Carolina Department of Agriculture. Our Head Baker is ServSafe Food Safety Certified.
Rosemary Honey is proud to be an approved CMS vendor.
We strongly caution individuals with severe nut, wheat, and dairy allergies against consuming our products because we are not a nut/wheat/dairy-free bakery. Before placing your order, please inform us if anyone in your party has a food allergy.
We do offer both gluten-free and sugar-free items. Please call or email us to discuss and place your order. We do advise customers with gluten, nut or dairy allergies to err on the side of caution and refrain from eating our baked goods since we bake with wheat (gluten) flour and dairy products on our premises. For dietary restrictions please list your request in the Special Instructions section when you check out.
Store your cake in an airtight container or plastic wrap for up to three days. For more extended storage wrap your cake with plastic wrap and foil and refrigerate up to one week or keep frozen with plastic wrap, aluminum foil or freezer paper, placed in a freezer storage bag it will stay fresh up to six months. Always thaw your cake on the counter without unwrapping for the best results.
Items are shipped Monday-Wednesday. They will arrive within 1-3 business days. Shipping is costly because food products are expedited and perishable. Upon receipt, please be sure to properly wrap and refrigerate your pies, cobblers, and cakes with fruit to preserve the freshness.
Our orders are sealed in a food-safe bag to maintain freshness and prevent air from drying out the product, then they are boxed and ribbon tied for local delivery. For shipping, we place the ribbon-tied box into a shipping box packed tight with shipping paper to ensure it is safe from all the handling and travel. At this time, we do not ship frosted cakes nor cupcakes, they are only available for delivery.
We ship to the lower 48 States. We do not ship to Alaska and Hawaii. However, we are always assessing our rates with our carrier to pass along the discounts to our customers. Unfortunately, we cannot ship to P.O. Boxes, APO, or FPO addresses.
When your order is fulfilled, you will receive a UPS tracking number via email. We require 72 hours for a turnaround before your item is shipped, we bake every order fresh.
If you have a rush request, please call us at (704) 972-8332 to discuss. All orders are shipped only Monday through Wednesday to avoid any delays that would compromise the timely delivery of your items.
We are a home-based bakery, so pick-up is not an option. However, we will deliver locally to surrounding Charlotte Mecklenburg areas; a delivery fee will apply. The best way to place an order for shipping is through our online ordering system.
We recognize sometimes the unexpected happens, and a last-minute dessert for a special occasion becomes your number one priority. That's why we offer several options for a quick turnaround at a moment's notice. Just contact us directly by phone or email to place an expedited order, we got you covered! An additional fee will apply to fulfill orders with less than 72 hours for a turnaround.
For orders of ten dozen or greater, we are happy to extend a discount. Please call us to discuss your plans and pricing.
Rosemary Honey supports local Charlotte Mecklenburg ministries and charitable organizations, in particular causes that focus on women's and children's health and shelter issues. Contact us to discuss further.
We recognize there are many dietary options, and we always look at new menu items. We do have hopes of expanding our selections to offer vegan items in the future.