Our orders are sealed in a food safe bag to maintain freshness and prevent air from drying out the cakes, then they are boxed and ribbon tied for local delivery. For shipping we place the ribbon tied box into a shipping box packed tight with shipping paper and/or packing peanuts to ensure it is safe from all the handling and travel. We do not ship frosted cakes nor cupcakes, they are only available for delivery.
We ship to the lower 48 States. Due to very costly shipping fees, we do not ship to Alaska and Hawaii, however, we are always assessing our rates with our carrier to pass along the discounts to our customers. Unfortunately, we cannot ship to P.O. Boxes, APO, or FPO addresses.
Upon placing your order, you will receive a UPS tracking number via email once your order has shipped. We require 72 hours for turnaround before your item is shipped, we bake every order fresh.
If you have a rush request please call us at (704) 972-8332 to discuss. All orders are shipped only Monday through Thursday to avoid any delays that would compromise a timely delivery of your items.