Our orders are sealed in a food-safe bag to maintain freshness and prevent air from drying out the product, then they are boxed and ribbon tied for delivery. For shipping, we place the ribbon-tied box into a shipping box packed tight with shipping paper to ensure it is safe from all the handling and travel.
We do not ship frosted cakes nor cupcakes; they are only available for delivery. For dietary restrictions, please list your request in the Special Instructions section when you check out. We offer sugar-free and gluten-free. We ship to the lower 48 States. We do not ship to Alaska and Hawaii. However, we are always assessing our rates with our carrier to pass along the discounts to our customers. Unfortunately, we cannot ship to P.O. Boxes, APO, or FPO addresses.
When your order is fulfilled, you will receive a UPS tracking number via email. We require 72 hours for a turnaround before your item is shipped, we bake every order fresh. If you have a rush request, please call us at (704) 972-8332 to discuss.
All orders are shipped only Monday through Wednesday to avoid any delays that would compromise the timely delivery of your items.
Items are shipped Monday-Wednesday. They will arrive within 1-3 business days. Shipping is costly because food products are expedited and perishable. Upon receipt, please be sure to properly wrap and refrigerate your pies, cobblers, and cakes with fruit to preserve the freshness.